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When customers blow you away

Published June 01, 2022
Better
Better
Last week the Better team was hosted for a series of on-site workshops in Manchester by the team at The Christie NHS Foundation Trust.

The team was privileged to tour the largest single cancer site in Europe and see first-hand how the team is pioneering innovative solutions to cancer care. From a technology perspective, The Christie has completely reimagined their architecture — moving from a siloed app-centric model to a new data-centric one, with openEHR at the core. Around this, they are using open APIs and low-code development to rapidly transform how they will deliver care to over 60,000 patients per year. They will be able to do this at scale as they are starting with the data — establishing an interoperable system that will not rely on messaging to communicate information between systems.

One of the first services the Christie team are developing on the Better platform is a PROMS service, allowing patients to report their outcomes and the quality of care delivered. The service is being built using the Better low-code Studio, with the data collected being used to improve patient engagement, increase care team collaboration and enable ongoing service improvement across The Christie — including therapies such as proton beam.

What The Christie is doing is genuinely phenomenal and demonstrates how the data-centred architecture can be done:
  • Establish a clear vision and strategy.
  • Adopt agile, iterative methods of development, where work is prioritised based on value and outcomes are measured.
  • Gradually “strangle” the existing stack while moving to the new target state.

You can read more about the innovative solutions in cancer care and the work the Christie is doing in a new blog post by our Chief Technology Officer Alastair Allen. The whole post is available here: When customers blow you away.

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